Terms of service

1. Overview

Welcome to Novantra. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors.

2. Eligibility

To use our website and make purchases, you must be at least 18 years old or have permission from a legal guardian. By using this site, you confirm that all information you provide is accurate and complete.

3. Products & Services

All products listed on Novantra are described as accurately as possible. However, we do not guarantee that product descriptions, images, or pricing are always error-free. We reserve the right to modify or discontinue any product without notice.

4. Pricing & Payments

All prices are listed in USD unless otherwise stated. We reserve the right to update pricing at any time. Payments must be completed through our secure checkout system before orders are processed.

5. Order Acceptance

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be fraudulent, incorrect, or violate our policies. If your order is canceled, you will be notified and refunded accordingly.

6. Shipping & Delivery

We aim to process and ship orders as quickly as possible. Delivery times may vary depending on location. Novantra is not responsible for delays caused by shipping carriers or customs clearance.

7. Returns & Refunds

Returns are accepted within 30 days of delivery, provided items are unused and in original packaging. Refunds are processed after inspection of returned items. Shipping costs are generally non-refundable unless the product is defective or incorrect.

8. User Responsibilities

You agree not to misuse our website or services, including attempting to hack, disrupt, or interfere with website functionality. Any misuse may result in termination of access.

9. Intellectual Property

All content on this website, including branding, text, images, and designs, belongs to Novantra and may not be copied, reproduced, or used without permission.